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Thousand Oaks Transit (TOT) announced an expansion of the service area for its new RADAR - Ride Alerts for Dial-A-Ride service. Currently, RADAR is only available to Thousand Oaks residents. Effective immediately, Dial-A-Ride riders using local services in Agoura Hills, Westlake Village, Moorpark, and County unincorporated areas serviced by TOT, and riders in the areas served by ECTA’s CONNECT InterCity Dial-A-Ride can now take advantage of this ride alert system.
For those new to RADAR, it is a free service that alerts riders about scheduled trips via telephone, email, text message, or a combination of all three. Riders can select which alerts to receive and change how they want to receive them any time. RADAR notifies riders either the night before a schedule trip, minutes before, or both.
“We are excited to expand this important service to our Dial-A-Ride customers," said Mike Houser, Senior Transit Analyst. “Already RADAR is being used widely throughout Thousand Oaks by our Dial-A-Ride customers. We are delighted to offer this enhanced service to even more transit customers.”
Please call 805-375-5467 and let the agent know you want to sign up for RADAR, and then choose your alert and notification preferences.
Once signed up, RADAR gives customers an accurate estimate of when their vehicle should arrive in real-time, ensuring they have plenty of time to be ready. And if needed, riders can cancel trips early enough to avoid late cancellation and/or no-show penalties.
Agency,Thousand Oaks Transit